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Business Intelligence for Leisure & Hospitality
Kognitio has the right skills and experience to develop a high value Business Intelligence environment for Leisure and Hospitality companies | |
Whilst most leisure and hospitality companies such as restaurants, coffee houses and drinking establishments (pubs, bars, nightclubs) have bought into the fact that they stand to gain immensely the more they understand their customers, few have the ability to gain true insight from the data they collect. All too often, data is spread across an entire organisation and held in multiple repositories. Operational and transactional systems such as merchandise management, ERP and POS exist in isolation from information in other applications and many individuals within a leisure and hospitality company try to create their own analysis from different data sources. Their findings risk drawing inaccurate conclusions or focusing on many, near-random strategies.
By having all your data in one place and being able to drill down into your data and ask the question “Why is that?” is where most companies in the leisure and hospitality sector struggle.
- What effect would a meal deal promotion have on early evening sales?
- Why is it that we sell more of beer X than beer Y at lunchtimes?
- Why do we employ 5 bar staff at 7pm? Would 2 do the job just as well? Etc…
These are the sort of questions that many would like to ask but cannot. This is where Kognitio can help.
Key Benefits of Kogntio’s BI for Leisure and Hospitality methodology
- By looking at your data, we will tell you something useful you didn't know about your business that will make you money, through saving costs or increasing sales.
- We pull together various data sources and allow users, from management to outlet level, to gain a holistic view of the business.
- We enable our clients to articulate what decisions and business processes they want to manage better using data.
- We deliver insight into which events, changes, behaviour and circumstances have what impact on costs, revenue and margins.
- We offer a low-cost stepped approach to delivering Business Intelligence starting from basic functionality to full blown Business Intelligence solution.
Key Deliverables of Kogntio’s BI for Leisure and Hospitality methodology
- We create a suite of analytical reports based around the core metrics of Sales, Labour, Margins, Customers, EBITDA, Forecasting and Environment. Added to this, we create an ad hoc data universe enabling operational managers to investigate the relationships of assets and events.
- The analytical reports offer the user and the business a clear comparison of current performance vs trends, benchmarks and forecasts. They enable the business to cross reference EBITDA performance with operational performance and forecast or review the impact of events.
- We provide hourly, daily, weekly, period, Year-to-Date (YTD) time series analysis of all measures where our clients collect the data.
- We take away manual data collection and speed up the time to the delivery of analytical results.
- We deliver the hardware, software, analysis and maintenance of the analysis environment to take the pain out of getting insight.
- We ensure that the infrastructure and reporting and analysis environments are built up to address the business issues
Here are examples of the analysis and reporting we provide:
- Weekly and Period Performance Reporting
- Like-for-Like Reporting
- Labour Cost Management - Sales vs Labour Reporting
- Daily Performance Reporting
- Outlet Manager Recruitment and Retention
- Business Modelling
- Supplier Management
- Asset/Product Yield
Interested in learning more about how we can build and develop the right Business Intelligence environment for you?
Engage with Kognitio
- Learn more about a FREE Data Discovery exercise
- Learn more about our Business Intelligence proposition
- Request a meeting with Kognitio
Collateral
- Download the Business Intelligence for Leisure and Hospitality brochure
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